![]() If the text (email) is censored, any attachment (photo) to the email is also censored, and will not be delivered, but if an attachment is censored, and the text is approved, only the attachment will be removed, and the text delivered to the prisoner. Your emails will be delivered in one or two business days but never on weekends or holidays. Once you have purchased stamps you can send emails to the inmate/offender you want. Service Fees may vary by state and the Facility in which the incarcerated individual resides and are available in the “Availability and Pricing” section of our website at /pavail.aspx. Is JPay refundable?Īll Service Fees are non-refundable. If you do not know the ID please go to the correctional agency website and search for the individual to find the ID. You can also visit from home using a computer (desktop or laptop), high speed internet access and a webcam. Then, create a Securus Online account and follow the step-by-step instructions in order to begin scheduling your At-Home video session. Start by making sure you have downloaded the Securus app. Using other browsers may not load the page appropriately in order to begin your visit. Internet browsers Safari 4 and higher, or Firefox 7 and higher, are strongly recommended. What browser do I need for getting out visits?įrom Computer A webcam and a microphone, or a computer with these components built in (most laptops have these built in). When you open ICS Mobile on your iOS® device for the first time, you will see a prompt to read the ICS Mobile License Agreement. How do I get my ICSolutions to work on my iPhone?ĭownload the app by searching ICSolutions in the Apple App® store then installing ICS Mobile. In Safari, go to the Zoom test page and click Join Meeting. You will only need to do this the first time you use video visits. To use the service, you must first schedule a session and have it approved by your loved one’s facility, a process that is made simple with a convenient calendar function on .īefore your visit, you will need to set up Zoom so it can use your camera and microphone on your iPhone. ![]() JPay’s Video Connect offers you the opportunity to connect with your incarcerated loved one in real time. How does JPay video work?įace-to-face in Real Time. You’ll use your home computer or an iOS device, the inmate will use a wireless tablet.You must have internet service, a webcam with a headset or speakers and a microphone to participate in a JPay Video Connect session, or a smartphone with the same functionality. This service will allow you to make a video call to an inmate, just like Skype or FaceTime. In regards to, can you do a jail video call on Iphone? IT’S A VIDEO CALL: Remote video visits are an easy, instant way to connect with your incarcerated friend or loved one. The retest will tell you if your equipment is set up improperly or is not in good working order. Repeat steps 2-3 to attach more videos to your email.Īmazingly, why is my camera not working on JPay? If you receive an error message that says your microphone and camera were not detected, make sure the devices are securely plugged into your computer and try to test your equipment again. ![]() On the Add Picture page, click Attach to attach the video to the email.On the Add Picture page, click the Browse button to browse your system for a video.On the Compose page, click Attach Video.Use the JPay app to send money to an inmate, or, for ex-offenders, to make a community correction payment.Īlso the question is, how do I watch videos on JPay? ![]()
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